LiveOps QA

Live games require continuous quality support to maintain player satisfaction and drive retention. Our LiveOps QA teams quickly supply scalable expertise covering every required discipline—from regression testing and content validation to event QA and performance monitoring. We can take over at launch or sunset for maintenance, allowing your development team to focus on next creative projects while we ensure ongoing quality. With deep experience in data-driven testing, content validation, and live service operations, we help you sustain your game’s success, boost retention and monetization, and deliver seamless updates that keep players engaged.

What we do

Regression Testing

Systematic regression testing for every content update
Testing in game engines for live service content
Automated and manual regression test execution
Regression test suite maintenance and expansion
Quick turnaround testing for hotfixes and patches

Live Content and Event Testing

Seasonal event validation and testing
Time-limited content verification
In-game store and shop testing
Battle pass and progression system QA
Live event coordination and monitoring

Live-Ops Testing

Post-launch monitoring and support
Live environment testing and validation
Player-facing content verification
Update deployment validation

Data Gathering, Analysis, and Tactical Outcomes

Analytics tracking and KPI monitoring
Player behavior data analysis
Quality metrics and reporting
Testing insights for tactical decisions
Help with project roadmap and KPIs

Content and Systems Testing

Content validation for updates and expansions
Systems testing for new features
Economy and balance testing
Monetization feature validation

Cross-Platform Testing

Multi-platform update validation
Platform-specific content testing
Cross-platform compatibility verification

User Acceptance Testing

Pre-release content validation
Player experience verification
Final quality gate before deployment

Performance Testing

Live performance monitoring
Server load testing for events
Performance regression detection

We co-create award-winning games

Our expertise

Scalable team coverage

Quickly supplying a team covering every required discipline—from QA engineers to data analysts—adapting to your live service needs.

Launch and maintenance support

Taking over at launch or sunset for maintenance so your development team can focus on what's next.

Data analytics

Analytics platforms, player behavior analysis, and data-driven quality decisions to optimize live operations.

Content design validation

Content updates, seasonal events, and new features tested to maintain quality and player satisfaction.

Monetization testing

In-game stores, battle passes, subscription systems, and monetization features.

Global maintenance experience

QA for live games across global markets with 24/7 coverage and multi-region support.

Unity and Unreal Engine

Testing in Unity and Unreal Engine environments for live service games and content updates.

Efficient testing processes

Streamlined workflows for rapid turnaround on frequent updates.

Cross-functional collaboration

Working alongside development, operations, analytics, and community teams to support live service success.

Our cases

Full-scale features for the industry’s biggest titles—AAA franchises to groundbreaking new IPs.

Communication

Know the status of your project at all stages. We pride ourselves on communication that is clear, transparent, and proactive.

01

Strategic Planning

General partnership planning u0026 strategy.

02

Project Fundamentals

Game design, development details, test planning, delivery measures.

03

Scope u0026 Planning

Project timeline, budget and scope.

04

Day-to-Day Activities

Deliveries, review, feedback and feedback implementation.