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    System administrator (Help Desk), Junior

    Room 8 Group is an end-to-end strategic partner in external game development. Working across all platforms, we provide creative and technical expertise across game development, technology, art, trailers, and QA for AAA and AA games.  

    Since 2011, we’ve built creative partnerships with world-leading publishers such as Microsoft, Nintendo, Ubisoft, Sony, Gameloft, Take2, EA, and more. While leveraging our own cutting-edge tools and R&D capabilities, we’ve co-created a multitude of award-winning projects for video game IPs and franchises including Call of Duty, Diablo, Assassin’s Creed, Star Trek, The Walking Dead, Doctor Who, and many more.  

    Through primarily organic growth, we are proudly independent, now home to around 1,100 creatives based in Europe, North America, and South America. 

    Location: Ukraine [Lviv]
    Cooperation: Hybrid
    Team: IT Service Desk
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    The next great challenge is coming:

    We are looking for a motivated Junior System Administrator (Help Desk) to join our IT department. This role is a great opportunity to grow your technical expertise while supporting our team with system administration, workplace setup, and day-to-day troubleshooting tasks.

    Superpowers you have:

    • Network troubleshooting;
    • VPN configuration and problem resolution;
    • Hardware replacement and installation;
    • Hardware diagnostics and repair;
    • Operating system setup (Windows / macOS);
    • PC preparation for new specialists (workplace setup);
    • Remote support (Windows & macOS);
    • Software installation and troubleshooting.

    You’re a rockstar if you have:

    • Active Directory: user creation and access management;
    • Perforce setup and troubleshooting.

    Becoming part of Room 8 Group, you will:

    • Set up full workplaces for new employees;
    • Assemble and configure PCs;
    • Analyze and resolve technical issues efficiently;
    • Assess support requests and provide effective solutions;
    • Deliver both remote and on-site technical assistance;
    • Manage and resolve requests via Jira and Slack;
    • Troubleshoot network and VPN issues.

    Join the team of inspiring game dev professionals, and get even more:

    • Competitive financial reward (yes, we are fair enough);
    • Challenges to raise your XPs score working on the projects of the top global game dev publishers;
    • Private medical care, paid time off;
    • A culture of diversity and inclusion to unite the most outstanding talents;
    • Community of people who understand and share your passion for games.
    Together we will bring games to the next level. Exactly with you.

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    Please be cautious of any communication from non-corporate sources. For more details, please refer to our Anti-Fraud Policy.

    Apply

    Together we will bring games to the next level. Exactly with you.